Privacy Policy

At Estoria Lab, we take your privacy seriously and are committed to protecting it. We will never sell or share your personal information with third parties without your explicit consent. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the terms of this policy.

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1. Who We Are

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Estoria Lab is a marketing and content consultancy. Our website address is: www.estorialab.com.

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2. What We Collect

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We only collect the information we need to serve you better. That may include:

• Personal Information: such as your name, email address, phone number, and company name when you fill out forms, book a call, or download resources.

• Usage Data: like page views, clicks, and time spent on our site, collected through cookies and analytics tools.

• Communication Data: if you contact us directly, we may keep a record of that exchange.

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3. How We Use It

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We use your data to:

• Send downloads, updates or resources you’ve requested

• Respond to inquiries and provide support

• Improve our website, content and services

• Send occasional marketing emails (only if you opt in, and you can opt out anytime)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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4. Contact Forms

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When you submit a form through our website, we collect your name and email address to contact you and follow up on your inquiry. This information is stored securely in our inbox and CRM tools (if applicable) and is not shared with third parties. We retain this data for up to 2 years unless you request its deletion sooner.

 

5. Cookies and Analytics

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We use cookies to understand how visitors interact with our site. This helps us improve the experience for you. You can disable cookies through your browser settings.

We may use third-party tools like Google Analytics to gather non-personal usage data.

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6. Your Rights

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You have the right to:

• Access the personal data we have on you

• Request corrections or deletion

• Withdraw consent for marketing at any time

• File a complaint with a supervisory authority (if you’re in the EU or UK)

To exercise your rights, contact us via our contact form.

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6. Data Storage

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We store your information securely and only for as long as necessary, for example, to deliver what you’ve requested or to comply with legal obligations.

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7. Third-Party Links

 

Our site may include links to other websites. We’re not responsible for their privacy practices. Always review their policies if you visit them.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. We’ll update the effective date at the top of the page, and any major changes will be clearly communicated.

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9. Questions?

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We’re happy to help. Contact us anytime through our contact form.